Second phase implementation of TSSA's IT solution known as OASIS may result in delays in services for all programs from Friday February 18 through Tuesday March 1, 2022.
Services and response time affected from February 18 to March 1As part of TSSA’s commitment to modernize and simplify our services, we are preparing to implement the second phase of our upgraded IT solution known as OASIS. As a result, some of TSSA’s response times may be delayed and services may be limited for all programs from Friday, February 18 through Tuesday, March 1, 2022 (the blackout period, based on current estimation, may be subject to adjustment).
Customers of Fuels, Boilers and Pressure Vessels (BPV), Operating Engineers (OE), Elevating and Amusement Devices (EDAD) and Ski who have plans to submit requests or applications are urged to do so
before February 9, 2022 or after March 1, 2022. TSSA is continuing to implement OASIS as part of our transformation to an Outcome-Based Regulator. The new IT system will improve core functions, enable better data quality and make it easier for customers to access TSSA’s services.
Among the changes associated with the transition from our current platform to OASIS is the introduction of centralized scheduling of inspections for Fuels customers in March 2022. Centralized inspection scheduling is already available to BPV/OE customers. The implementation of centralized inspection scheduling for Fuels customers is next in line, followed by EDAD Ski customers later in the year.
More information on Fuels inspection scheduling, including contact information and turnaround times, as well as other changes that will be coming, will be available in February.
This is the first of a series of customer updates we will be providing as we implement the second phase of OASIS.
We thank you in advance for your cooperation. Please direct questions to
customerservices@tssa.org or 1-877-682-8772.