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TSSA's online customer portal-stakeholder input request

by Allan Whetter | Jun 29, 2018
The Technical Standards and Safety Authority (TSSA) has commissioned R. A. Malatest & Associates
Ltd. (Malatest), who helped design and administer our customer value survey, to convene focus groups to
provide input on customer requirements for an online customer portal that TSSA is developing as a part of
20/20 business transformation project. This customer portal will be designed to simplify, modernize and
enhance your interactions with TSSA and we want to ensure that we do our best to meet customer

For more info - Final Invitation for Focus Groups (Key Stakeholders)
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